FAQ’s

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Why should I hire NFINITY Web Solutions?

There are many reasons why you should hire NFINITY Web Solutions. The two major benefits are price and quality. NFINITY is doing something that no one else can do and that is offer unmatched professionally designed websites for a few hundred a month which includes hosting. Sure you can get a professionally designed website, to our standards, for $10,000 or more but why wouldn’t you want to free up that cash?

Our website service is NOT too good to be true. Our customers can’t believe the quality website we build for them that doesn’t break their bank. Bottom line is don’t get tricked into thinking a great website will cost you $10,000, etc. We strongly believe in building and maintaining relationships with our customers that last beyond the creation of their website. This means customers can rely on us for unforeseen changes in the future.

What is the fastest way to get started?

Contact us to speak with a team member about which NFINITY plan is right for you. We want to ensure you feel confident about the plan you’re choosing and what is included. Once the best plan is established, you can check out on the NFINITY website. Once you have checked out and paid, we immediately start working with you to design your website.

Other companies charge thousands for a website. Is NFINITY Web Solutions too good to be true for that price?

We get this question a lot. The answer is NO, it is not too good to be true. And NO, you will not get a generic website. We want to bring high quality websites into the affordable range for small businesses and individuals. Small businesses especially need as many people on their team as possible. That’s where we come in. Our team will work with you one on one to create a website that is sure to stand out against your competitors’.

What if I have a website but I want an overhaul?

We can definitely help overhaul your current website. You can contact us to discuss your options in more detail. Usually, overhauling a website is exactly like building a new website. Rest assured, we will make this process as seamless as possible for you and your customers.

Will I have a say in the graphic design process?

Of course you will. We believe in creating websites for our clients that they are completely satisfied with and can stand behind 110%. After all, there is no sense in paying for a website that you have no influence over. During the design phase, we will send you the drafts within minutes of the designer finishing them so we can receive your input and incorporate any changes.

How does the web development process work?

Please see our web design page for information.

Does NFINITY Web Solutions provide web hosting services?

Yes, please see our hosting page.

Will I have access to the CMS to update my website after it’s launched?

We will always be available to assist you however; you will be trained to handle all content changes. This will allow you to log in and quickly and easily update your website content within minutes.

What do you charge for a blog on top of my website?

In most cases we can add a page to your website for a blog. However, if you want a blog separate from your website, it is $99/mo.

What support will I receive for my website after it’s launched?

You will continue to receive around the clock support. As long as you are our customer, we will continue to provide unmatched quality service. Part of that quality service includes making changes to your website as you need it.

Are there really no contracts and no start-up fees?

Of course. No contracts and no start-up fees. We are so confident that you will love having us on your team we’re not worried about it.

How can you provide amazing SEO services so cheap?

Just like our web design service, we don’t want our SEO services to cost thousands of dollars. We can do great things in our SEO campaigns. We want it to be affordable for businesses and people that really need it. We are a dedicated team that works 60+ hours a week and it’s all to see our customers succeed.

How many people will I work with during the design and development process?

You will usually work with a lead web designer and project manager. There will be times you work with our customer support team as well. No matter which team member you work with, you will always be well taken care of.

If I have important questions how fast is the turnaround time for a response?

Usually within 12 hours or less. We are answering emails all day every day to ensure our customers’ needs are met in a timely manner. It’s simple; we don’t like to keep our customers waiting.

 

 

Can you help me write content for my website?

Yes, one of our services included in building your website is having our technical writers assist in developing text and content for your website. You can always change it later if you don’t like it. In fact, we recommend updating content frequently to keep your website refreshed and up to date. Once your website is launched, you will be able to manage this content quickly and easily or, we are happy to do it for you upon your request.

Can you help me source images for my website?

Yes, we have many great resources for royalty free images, graphics, etc. We will find unique, high-quality images and photos to use on your website.

Do I have to host with you?

No, you are free to host with someone else. However, we do recommend hosting with us if you have a website built by us. It would be no extra charge; we would wrap it right into your monthly website fee. Also, it is easier to address problems if we control the hosting and web design together. We would hate to encounter any unnecessary downtime or issues due to an outside hosting company. Our hosting service provides tier one servers with a 99.99% uptime guarantee.

How long does it take to create a website?

It varies by the scope of work for each website. We have built highly sophisticated technical websites with a lot of content and custom code that have taken three to four months. Other websites can be built faster than that and can be completed in about two months. If you have a question on how long it would take us to build your website, contact us and we can discuss your website and provide you with an estimated time of completion.

Still Have Questions?

You can send us a message, schedule a call, or use our live chat feature.